Customer Feedback

Dear Arthur Knight,

Great work! Within 24 hours or placing my order, I received a pair of Designer Brogue Boots via Interlink Express. They're for my son and he absolutely loves them! I'm no expert, but the quality and design is superb. We shall most definitely be recommending your company to our friends & family.

Thanks again, Mr. W. Davies, Manchester

Hello Taro, I am very impressed with the packaging and extremely impressed with the rapid next day delivery. The Arthur Knight Italian moccasins are perfect for driving! So comfortable and they look stunning in blue. Excepetional value for money compared to my Tod's moccasins which were more than double the price!

Cheers – Mr A. Tate, London

Hi. The ladies desert boots are fantastic and they arrived just in time for my trip abroad. I was a little concerned the about the colour matching my trousers but they came exactly as photographed on your site. The extra chocolate brown laces suit them well too - thanks! I'm sure I will be back soon for some more shoes!

Mrs. N. Williams, Colchester

Arthur Knight,

Have received my Wingcap Brouge John Spencer shoes, in brown calf leather. I was amazed when they arrived after 4 days all the way over to me in Texas USA. The fit is perfect and the styling is beautiful.

Many Thanks for the outstanding service – Mr. D. Westaway, Austin Texas USA

Good afternoon from Moscow,

My Panama Jack boots have arrived and I am very satisfied with the service and quality. Now I can trust the sizing and quality, I will go ahead and order the brown colour. Delivery to Russia is not always easy but I am pleased you were able to ship fast and deliver to me after only 6 days. Thank you for the tracking number.

Sergey, Moscow, Russia

Happy happy customer!!! Hello Arthur Knight team! I don't normally write to companies after buying goods online, but I feel I have to tell you that you are amazing! My Kebo boots fit a treat and are sooo comfortable I haven't taken them off for two days straight! Keep up the good work :)

Miss S. Robinson,  Harrow, England

Attn: Taro Gibbs - My Arthur Knight Chelsea boot was delivered today with no problems from customs. The craftmanship is very high level and comparable to luxury Italian hand made shoes that I have owned. The difference is your price is almost half! I like the hand painted finish and I would like to order the whole cut shoe next month. You have most satisfied customer!

Mr. H. Yamaguchi,  Tokyo, Japan

Greetings from Frankfurt. My Arthur Knight shoe arrived this morning by DPD. Thank you for the fast shipment of goods. The product is manufactured to a very high level and most critically the fitting on my feet is perfect. The size 43 was ideal and I would like to thank Taro Gibbs for helping me decide what size to order. I will return with future orders very soon.

Mr. G. Muller,  Frankfurt, Germany    

Top quality footwear and superb delivery service to match. The advice I received over the phone from Taro after expressing some fitting concerns helped enormously and for the second time in a row, he got the fit spot on! An absolute pleasure dealing with you. Give me a call in 6 months' time when you get your Winter stock - Can't wait to see the new styles!

A. B. Maguire,  Aberdeen, Scotland


The standard of customer service Taro Gibbs offered was the finest I have experienced. He expended much time and effort to ensure that I received the correct size shoes. My chukka boots arrived very promptly and exactly as described and depicted on the Arthur Knight website.The craftsmanship, style and quality is of very high standard. The shoes, typical of Steptronic, are very comfortable; like wearing kid gloves on one's feet.

P. Singh,  Stockport, England


I would just like to pass on my congratulations to you, as a company, for the excellent customer service you have given me in a recent purchase. Having ordered the following online: TAN LEATHER MENS CHELSEA BOOTS BY EXCEED You reacted to the order very quickly, they were picked and dispatched the same day, yesterday and I received them at lunch time today. That is pretty damn quick, and to top it all, the boots look great, are great quality with a really comfortable fit.

Mark, England


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