Delivery and Returns

 

Delivery within the UK:

We aim to despatch all stock items within 1 working day of receiving your order and they should reach you within 1-2 working days. 95% of orders placed before midday arrive the next working day. In the event of items being out of stock, we will advise you immediately.

Postage & packaging cost within the UK:

Orders consisting of non-footwear items only have a fixed postage and packaging cost of £2-95, regardless of quantity purchased.

All items are insured in transit.

Non-UK delivery:

We aim to despatch all stock items within one working day of receiving your order. For deliveries within Europe please allow 3 working days. To the USA, please allow up to 5 working days for delivery. For deliveries to all other destinations, please allow up to 5-10 working days for delivery.

Non-UK postage & packaging cost:

All footwear orders for delivery within the EU have a fixed postage and packaging cost of £9-95, regardless of quantity purchased. Orders consisting of non-footwear items only have a fixed postage and packaging cost of £4-95, regardless of quantity purchased. 

All footwear orders for delivery outside the EU have a fixed postage and packaging cost of £16-95, regardless of quantity purchased. Orders consisting of non-footwear items only have a fixed postage and packaging cost of £6-95, regardless of quantity purchased. 

For deliveries to non-EU destinations, Arthur Knight Shoes will not be held liable for any possible fees arising from customs or import duties levied on the goods despatched.

All items are insured in transit.

RETURNS

Footwear Returns:

If any of our shoes from ArthurKnightShoes.co.uk do not meet your expectations, they can be refunded or exchanged provided the leather uppers and soles have not been marked in any way and are returned by the customer in original packaging within 90 days of receipt. We recommend you try your shoes on a carpeted surface to avoid scratching. We ask that the customer covers the cost returning items to our warehouse address at Arthur Knight Shoes, Units 1-3 Carousel Way, Northampton, NN3 9HG England. Exchanges are sent out for no additional shipping charge. This does not affect your statutory rights.

Please contact us if you have any queries or require further details.

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Arthur Knight, Registered in England. Company registration number 1454995 Tel:(+44)(0)1604 452191. Email:sales@arthurknightshoes.co.uk. ©2017 Arthur Knight, All Rights Reserved.